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Frequently Asked Questions

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FAQ

In any community you join, there are many ways to make new friends, from Wii bowling and billiards to social events and fitness classes. For loved ones in our memory care community, daily programs help maintain their abilities and quality of life.

Do you provide medication assistance?

We do! If a resident needs medication assistance, a locked medication box is placed in their room.  At their designated medication times, staff assist them with unlocking and taking their medications. This system helps with any concerns of overtaking medications by accident or taking them at the wrong time. Only staff members have a key and access to the individual medication boxes. If a resident is capable of keeping up with their own medications, but might just need time reminders, we also have a system in place for this.

Do you provide transportation?
We provide transportation in group outings (Reelfoot Lake, Senior Fair, Bingo Bradford Senior Centers, Discovery Park, Safari Park) and can provide transportation to local medical appointments in needed cases.
Are you allowed to have your car?

Yes, residents are allowed to have cars. There is no charge for parking. There are limited covered parking spots that are available on a first come first serve basis

Do you provide phone and cable service?

We do not provide phones; most residents use their cell phones. Internet access is included and residents are available to use the community tv.

If resident is absent, still have to pay (hospital, vacation, etc)

Yes.

When is rent due? (Can work with people)

Rent is due on the 1st of the month and will become late if not paid by the 5th. We accept Direct debit (ACH).

Do you provide housekeeping, bed linens, towels, toilet paper?

We provide regular housekeeping services once a week, and trash removal service everyday.

What are the visiting hours? When can I have visitors?

Visitors are welcome anytime. All visitors will need to be checked in by staff for security for our residents. Occasionally residents are able to have overnight visitors.

Am I allowed to leave whenever I want?

Yes. We just ask that you sign in and out so our staff is aware where you are in case of an emergency.

What if I don’t want to participate in activities?

We would love for you to participate in all of the activities, but there are no required activities.

What if I don’t like what is on the menu?

There are always multiple options for every meal, so you should be able to find something that you will like.

Do we provide our own furniture?

Rooms come unfurnished, but accommodations can be made upon request. We have a personal design team that can assist residents for no charge.

What day is your salon day?

Our salon days are on Thursday and residents are welcome to participate. Salon day is facilitated by Linda Hammonds, a local Trenton beautician who also has family at Harlan Morris!

Do you take insurance?

Like most assisted living-type facilities, we are private pay and do not accept insurance.  We do, however, have residents with Long-Term Care Insurance policies and our facility qualifies for those policies. Our facility also has residents (and their spouses) who receive VA benefits for living in an assisted setting, for those who qualify. If you or your spouse is a veteran, we will be happy to give you more information regarding this monthly VA benefit.

Resources for payment?

For resources regarding payment, please contact:
Veterans Assistance at va.gov
Or the Local veterans office service office
731-855-7653 (Gibson Co) - Jackson Office 731-988-3960
If you have questions about whether your long term care insurance will cover residence at Harlan Morris, please call Amanda Newell at (731) 855-0702

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Amanda Newel​l

Board Licensed Administrator
Administrator